Accurate & reliable transcripts require a rigorous quality assurance process.
We understand your research depends on reliable data so we implement an unparalleled rigorous quality assurance process that ensures the accuracy of each and every transcript. Through established project management processes and by increasing the amount of time we spend on each transcript, we have created a seamless quality assurance process that has proven itself over time.
- Before we begin transcribing your data, we will ask you to provide us any project-specific information that will help us improve the accuracy of your transcription (e.g., acronyms or jargon).
- Special attention is paid to details such as locations, names of organizations, titles of books, etc. to ensure that every aspect of your research is captured. Transcribers will research any unfamiliar terms or names to guarantee accuracy.
- Each transcribed file is reviewed by two experienced transcription professionals before final delivery to the client.